1. If you buy a piece of furniture that develops a structural fault, we will fix it, replace or refund you. Just drop it back to us and we will sort it out.
2. Wear and tear, 'shakes' that occur through the natural movement of wood, grain variations, knots etc, are not considered to be faults. Examples such as putting real wood furniture outdoors or near heat sources would be considered inappropriate use and therefore be outside the guarantee.
3. The guarantee applies to all our solid wood products with the exception of chairs (and therefore excludes electric items, upholstery etc.). Our chairs are still made solidly, but we know people can't resist tipping them backwards.
4. The guarantee is for personal use. It is valid as long as the piece of furniture remains in the possession, ownership and use of the original purchaser (sorry landlords and restaurateurs).
How can we offer this when other shops don't?
Our business has been around for nearly 25 years. Our furniture is well made and will give you decades of rewarding service. We do not believe in disposable furniture, and we are happy to back this up with real commitment.